Hybrid Details: One day/week onsite
Duration: 4 months to start

Position Overview:
Our client is seeking a Senior Salesforce QA Engineer with 5+ years of Salesforce ecosystem and quality assurance experience to join their team. You will develop and execute QA processes across diverse DESE Salesforce projects.

The Salesforce quality assurance analyst will be responsible for all aspects of functional and performance testing for the Salesforce application that is being used by a few business units of the Department of Elementary and Secondary Education. Manual testing will be the primarily testing approach though automated testing is required to improve efficiency. The successful candidate will work with the Salesforce project team staff to define, develop, execute and automate test plans and test cases. The successful candidate will be self-motivated, goal oriented and able to work on competing priorities under tight timeframes. The software quality assurance analyst must be comfortable sharing knowledge and generally working to enrich the team's capabilities.

Specific Duties will include:

• Collaborate with our development teams and stakeholders to understand business requirements and translate them into comprehensive test cases and scenarios.
• Design and develop test plans, test cases, and test scripts for Salesforce applications, including customizations and integrations to ensure system requirements are met.
• Execute manual and automated tests to validate the functionality, performance, and security of Salesforce solutions.
• Identify, document, and track defects using bug tracking tools such as JIRA
• Perform regression testing to validate fixes and ensure that new enhancements do not adversely impact existing functionality.
• Review test results and evaluate for conformance to design.
• Serve as subject matter specialist providing testing know-how to make our software solutions defect free when delivered.
• Provide regular status updates on testing progress, issues, and risks to your Project Manager to ensure timely delivery.
• Testing the application using sound engineering practices and employing solid Source Code Management practices.
• Software black box and white box testing, load testing, and integrated systems testing.
• Testing of database content and multiple interfaces, include SOA and Web Services.
• May be required to be available for stand by duty and, if necessary, overtime hours to resolve critical system problems and/or perform production system maintenance as well as to respond to emergencies.
• Collaborate with cross-functional teams to continuously improve testing processes, tools, and methodologies.
• Contribute to the overall quality assurance strategy and participate in team meetings and knowledge-sharing sessions.

• 5+ years of experience as a software quality assurance specialist.
• In-depth knowledge of Salesforce platform features, configurations, and capabilities.
• At least 1 year of experience with web services APIs and complex data structures.
• At least 1 year of experience with COTS testing tools such as Silk, RFT, QTP, Selenium or Loadrunner.
• Testing experience in different web browsers on various operating systems.
• Excellent problem solving and analytical skills and a strong testing aptitude. Be able to re-produce reported potential system bugs by end users and create defect items for confirmed bugs in JIRA.
• Experience with Agile methodology.
• Experience with database testing and good understanding of SQL queries.
• Strong knowledge of software quality assurance best practices.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Project life cycle experience in a structured development methodology.
• Excellent communication & documentation skills.
• Have “can do” attitude and team spirit

• Experience in testing and evaluating vendor-supplied software.
• Experience dealing with performance bottlenecks and experience with performance analysis.
• Ability to write complex SQL queries and development experience would be a plus.
• Experience related to educational standards, curriculum frameworks and teaching applications would be a plus.
• Minimum of a Bachelor’s Degree with a major in software engineering, computer science, or a related field.
• Proven track record working on large-scale projects with diverse stakeholders and with cross-functional teams.
• Ability to adjust to changing situations to address emergencies, program changes, or production requirements.
• Ability to exercise sound judgment and use discretion in handling confidential information.