Talent Groups Case Study

Powering a Seamless VDI Rollout for a Leading Healthcare System

For over a decade, Talent Groups has been a trusted partner in providing healthcare IT talent solutions to this nationally recognized healthcare system. With a longstanding relationship built on delivering specialized expertise in Epic, infrastructure, project management, business intelligence, and cybersecurity, our team has supported numerous IT initiatives for the client.

In their latest transformation, the client sought to modernize its IT infrastructure by rolling out 2,000 Virtual Desktop Infrastructures (VDIs) across multiple hospital locations. This initiative aimed to replace aging hardware, streamline operations, and enhance system security. However, the complexity of the rollout required additional expertise to ensure a smooth implementation with minimal disruption to critical hospital operations.

CHALLENGE

The client was tasked with rolling out 2,000 VDIs to replace aging hardware across its facilities. While the internal IT team had a defined roadmap, they needed additional expertise to provide hands-on management of the rollout and address technical challenges as they emerged.

Key issues during the transition included:

• Application Compatibility – Several critical medical applications were initially incompatible with the new VDI setup, requiring troubleshooting and coordination with software vendors.
• System Performance Issues – A memory leak issue persisted for months, necessitating collaboration with Dell engineers to identify and resolve the root cause.
• User Migration & Verification Delays – Challenges arose in verifying user access during the transition, requiring additional support to ensure a smooth migration process.
• Software Integration Gaps – Microsoft Teams and Office 365 did not function properly on the new VDI platform at launch, creating workflow disruptions for hospital staff.

With these technical hurdles in play, the client needed both strategic oversight and operational execution to ensure the project’s success.

APPROACH

Talent Groups partnered with the client to assess the project scope, identify skill gaps, and provide specialized IT expertise tailored to their needs. We sourced experienced professionals who seamlessly integrated with the client’s team, offering hands-on execution and technical guidance throughout the initiative. Our approach focused on:

• Specialized IT Support – Providing skilled professionals to assist with troubleshooting VDI-related technical issues, ensuring rapid resolution of compatibility and performance concerns.
• Hands-On Execution – Delivering experienced talent to oversee the deployment process, streamline migrations, and enhance user verification protocols.
• Collaboration & Optimization – Working closely with the client’s internal team and technology partners to fine-tune the VDI environment for improved stability and functionality.
  

IMPACT

Through our tailored approach and deep understanding of healthcare IT environments, Talent Groups helped the client successfully complete the VDI rollout while mitigating key challenges. The project resulted in:

✔ Full deployment of 2,000 VDIs across multiple hospital locations

✔ Resolution of critical application and performance issues, enhancing system stability

✔ Seamless integration of Microsoft Teams and Office 365, restoring productivity

✔ Strengthened internal IT capabilities, allowing the team to focus on future enhancements

By providing the right expertise at the right time, Talent Groups enabled the client to navigate complex IT challenges and achieve a modernized, efficient infrastructure that supports ongoing innovation in patient care.

At Talent Groups, we specialize in delivering experienced IT professionals and solutions to help healthcare organizations drive innovation and efficiency. Whether you’re tackling a complex IT transformation or need specialized expertise to support your team, we’re here to help. Contact us today to learn how Talent Groups can support your organization’s success. Connect with us at info@talentgroups.com. to see how we can support your hiring needs.